Schneider Electric recrute Plusieurs Profils

-Sale Out Sales Channel

-Product Application Engineer Drive

-French Spaking Africa customer care agent

-Tender Manager/ Chiffrage électrique Manager

Schneider Electric SE is a French multinational company providing energy and automation digital solutions for efficiency and sustainability. It addresses homes, buildings, data centers, infrastructure and industries, by combining energy technologies, real-time automation, software and services.

Schneider Electric is a Fortune Global 500 company, publicly traded on the Euronext Exchange, and is a component of the Euro Stoxx 50 stock market index. In FY2020, the company posted revenues of €25.2 billion.

Schneider Electric is the parent company of Square D, APC and others. It is also a research company.

The company began in 1836 as Schneider & Cie. It was ultimately renamed Schneider Electric in May 1999.

Schneider Electric recrute Plusieurs Profils

Sale Out Sales Channel

Votre rôle:

> Assurer la croissance du chiffre d’affaire et le développement du volume de marge de l’ensemble des activités produits et solutions pour le marché industriel, pour le territoire géographique dont il a la charge en ligne avec le cadre de la politique commerciale.

> Visiter les clients indirects PME / PMI pour générer le besoin et assurer la traçabilité des Sell out de nos distributeurs.

Qualifications

Niveau minimum bac+5 technique avec expérience commerciale avec les PME/PMI industriels.

> Avoir une dynamique de conquête et de croissance des ventes industrie et Power Product

> Capacité à tenir un reporting pertinent des plans d’actions et plans de ciblages conquêtes

> Capacité à communiquer son enthousiasme aux acteurs de la distribution et de travailler en collaboration efficace avec eux

> Capacité à travailler en collaboration avec les acteurs internes (Channel Distribution ; Tableautier et Marketing)

> Capacité à créer un plan de ciblage clients pertinent avec des clients issus de différents portefeuilles vendeurs SE

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Product Application Engineer Drive

Your role in a nutshell

Field Sales for planning customer visits to answer their customers
Help Disk for answering customer requests regarding Presales functions (configuration & selection)
Help Disk for Technical support
Help disk for product availability
VSD Service eng. For Application notes
End users for Application Configuration & Trainings
Channels For Application Configuration & Closing deals

Job Responsibilities

Support Field sales, Channel managers, Channels to close VSD Deals with End Users
Specify Schneider VSD Products in Customers specification & Convert Competition specifications to Schneider Products
Answer customer requests asking the Help desk for Solutions
External VSD Advanced Trainings (Customer Workshops)
Develop VSD Application Notes
Report Success stories to the Product Marketing
Prepare quotations for Customers with VSD Solutions

Qualifications

BAC + 5 (Electrotechnique / électronique) Technical education and/or engineering degree preferable

Professional experience

Has relevant experience on building applications in SE’s system platforms and knows the possibilities and limitations of them.

Minimum to enter in the position
Technical engineering/application design or validation background
Preferable experience with Schneider Electric Technology
Technical and Managerial skills
B.SC in Electrical Engineering.
Schneider products range knowledge.
Excellent knowledge of Arabic and English; French is an asset.
Analytical thinking, creative, good communicator, Presentation skills
Problems solving capacity.
Customer service oriented.

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French Spaking Africa customer care agent

Responsibilities

Interface with customers and sales representatives to handle both pre-sales and post-sales service function
Provide outstanding customer service to improve customer satisfaction and relationship.
Handle and resolve customer complaints/inquiries via mail or phone in a timely and accurate manner.
Assist in product purchasing and order fulfillment activities such as taking orders, giving pricing information, determining appropriate shipping methods, routes and rates, etc.
Handle incoming phone calls related to; return material requests, product samples, order referrals, sales promotions, etc.
Develop knowledge about each customer’s business model and requirements.
Maintain competent understanding of company’s products, their functions and alternatives.
Stake-holders and Communication:
Customers – Inform, Explain, Influence
Team Leader – Inform, Explain
CCC teams – Inform, Influence, Explain, Negotiate
Related CS&Q Managers – Inform, Explain
Related Sales, Services, Marketing, Project Execution, GSC Managers/Teams – Inform, Influence, Explain, Negotiate
Any leader that may contribute to solve Customer issues – Inform, Influence, Explain, Negotiate
Key Account Manager, Strategic Account Executive – Inform, Influence, Explain, Negotiate

Requirements:

- Education: Bachelor’s Degree
- Skills:
  - Fluency required in frensh
  - PC skills (Microsoft, Windows)
  - Strong verbal and written communication skills are required
  - Demonstrate a flair & understanding of customer support issues, flexibility and an ability to learn quickly;
  - Excellent problem solving abilities, aptitude to understand and explain tinformation, interpersonal, communications and time management skills;
  - Ability to develop and maintain customer rapport;

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Tender Manager/ Chiffrage électrique Manager

Main mission

-The Field Services Tendering Engineer works in close collaboration with the Field Services Sales and Opportunity Team, on the services customer project.

-As part of the Tendering Team, he or she contributes to the bid elaboration for qualified project opportunities by creating an adequate offer reflecting the customer needs.

-The Field Services Tendering Engineer works on Request for Quotation (RFQ) of low to medium size, of limited technical and commercial complexity.

-May work as deputy to a Field Services Tendering Manager in elaborating offers of higher size and commercial complexity.

Activities and areas of responsibility
Analyze low to medium complexity RFQs, interpret requirements and create specifications based on the appropriate Schneider Electric offer to meet the customer needs
Build techno-commercial proposals by using standard tools and processes and integrating validated data provided by technical and commercial support functions.
Observe the main drivers of the proposal = Key Success Factors (ex quality, price, deadline, special customer requests…) as given by the FS Tender Manager and the Opportunity Leader.
Communicates efficiently by listening and sharing information with internal and external customers
Supervise the documents to be submitted to the customers in term of quality, number…
Follow the Customer Project Process for Services (CPP4S) process related to offer submittal : Risks analysis, offer review, tender submittal review, escalation workflow for getting the final approval at the Delegation of Authority (DOA) corresponding level
Observe the application of the Services Selling Governance rules and the Tendering Process in place.
Main interactions

Reports to the Tendering the Tendering Director.

Internal: Sales Representative, Opportunity Leader, Intra Group Suppliers, Customer Project managers, Procurement, Logistics, Legal advisors, Risk Managers, Finance, Quality , Safety

External: Customers, Subcontractors.